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Billing Policies |
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General Information
You will receive regular monthly invoices on the 1st for the next month's service period (for example, January's invoice is for the February service period). Recurring monthly invoices are due on the first of the month for the service period (for example, January's invoice is due on February 1st).
SolidSpace requires a 30-day written notice for account cancellations. We realize that business conditions change and we offer professional service under all conditions. If you have a need to cancel or transfer an account for any reason, you can rely on us to continue providing outstanding service throughout the last month of your service.
Acceptable Forms of Payment
SolidSpace accepts payments on accounts via cash, credit card (Visa, MasterCard & American Express), or EFT. A completed Credit Card Authorization Form is required to have your account setup on our credit card payment system. Payments may be sent by check to:
SolidSpace, LLC
Attn: Accounting Department
111 N. Chestnut Street
Victoria Hall, Suite 200
Winston-Salem, NC 27101
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